Refund policy
Elegant Wears Refund Policy
At WardaHoor's, we want to ensure your satisfaction with every purchase. Please take a moment to read our 30 Days Exchange & Return Policy, with a few exceptions:
Eligibility for Return/Exchange:
- We accept returns and exchanges within 30 days from the date of purchase.
- Products eligible for return/exchange include all items except Toys, Jewelry, Swimming Gears, Stationery & Baby Care Items.
Return/Exchange Process:
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Contact our customer support team at Wardahoor96@gmail.com to initiate the return/exchange process.
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Please pack the item securely and include a copy of the original packing slip or order confirmation.
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Ship the parcel to the following address:
Conditions for Return/Exchange:
- Items must be in new and unused condition, with all original tags and packaging.
- Refunds will be processed in the original form of payment.
Exceptions:
- Toys, Jewelry, Swimming Gears, Stationery & Baby Care Items are not eligible for return/exchange unless there is a defect or error on our part.
Refund Processing Time:
- Please allow 6-7 business days for us to process your return and initiate the refund.
Contact Information:
- For any further assistance or inquiries, contact us at 03492259407 or wardahoor96@gmail.